Best maintenance request tracker for small teams

There are roughly 40-60 tools claiming to handle maintenance requests, but most are enterprise-bloated property management suites (AppFolio, Buildium, Rent Manager) or generic work order systems designed for facilities teams of 50+. The real gap is in the 3-15 person sweet spot: landlords, small residential management companies, and boutique property firms that can't justify $300/month per user but desperately need coordination better than their current chaos. The common failure mode is overengineering—tracking tenant history, rent collection, and lease management when these teams just need to log a request, assign it, and know when it's done. Existing tools either require data entry overkill or lack mobile workflows, making crews reluctant to update status on-site. The actual opportunity sits in hyper-simplicity: a mobile-first, Slack/text-integrated tracker with zero learning curve, transparent pricing ($29-49/month flat), and automatic escalation. Vibecoders entering this space should obsess over speed—request creation in under 15 seconds, assignment in one tap, photo uploads for proof-of-work. The winner won't be the most featured tool; it'll be the one that gets adopted because it feels like texting a coworker, not filling out a form.